1.All issues, please contact us through contact page.
2.If the issue requires tech's attention, we will arrange pick-up by FEDEX at our expense.
3.Repaired product will be shipped back to you.
1 year parts & labor warranty on amplifier to the original owner
90 days warranty on tubes
Return policy (30 days home trial)
You can return the amp within 30 days less 10% restocking fee.
Home trial starts from the day of receipt.
When the item is out of stock, it will be displayed as "SOLD OUT", and
it will automatically turn to reservation system.
You can reserve through separate <ITEM RESERVATION> section.
Once you reserve by down payment, you are timed on our <BUILD SCHEDULER> and will be notified the proceedings by email.
We will update our <BUILD SCHEDULER> on our website daily.
Once your amplifier is ready, you will be notified by email, pay the balance and it will be shipped to you by FEDEX EXPRESS